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Concepts

Who does what

Switchboard moves the order; the decisions stay with the parties. This page draws the line: what the platform runs, what the seller owns, what the buyer owns. If a step is not listed as yours, the platform is doing it.

The line, stage by stage

StageSeller ownsSwitchboard runsBuyer owns
CatalogPackage definitions, rates, avails, make-good policyVersioning, integrity checks, distribution to every surfaceDeciding what to buy
OrderValidation, the price lock, idempotency, the state machineSubmitting the order; the price to accept
ApprovalThe decision: approve, reject, counterRouting, SLA tracking, the audit record of who decidedConfirming counters and proposals
Placement (booking)The traffic system of recordWriting the booked order into it, and confirming it landed
CreativeAcceptance standards, air checksCarrying copy_id references on order unitsProducing and trafficking the spot to the seller
DeliveryPosting actuals in the declared currencyAttaching posts, reconciling guarantees, firing make-good policyVerifying the post against the guarantee
MoneyInvoicing the buyer (direct settlement)State, fees, and optional cleared settlementPaying the seller (direct settlement)

What the platform doesn't do

  • Form prices. Sellers publish rates; buyers accept or negotiate them. There is no auction and no platform algorithm in the price.
  • Invent availability. Avails are ingested from sellers, tri-state, with sellout level. See Avails.
  • Compute currencies. The platform records the source on every figure; it does not measure or license measurement. See Currencies.
  • Take the approval decision. Gates where money commits are held by people (or by rules those people set). See Approve orders.
Creative trafficking today: the order carries a copy_id reference, and physical delivery of the spot runs on your existing path to the seller. Managed creative trafficking through Switchboard is on the roadmap; tell us if your desk needs it.